Return Policy

RETURNS



30 Day Return Policy


100% satisfaction is guaranteed for all products purchased. That’s our promise. So, if you're not completely happy with your purchase within the first 30 days after receiving your items, just let us know and we can offer you a refund or store credit when your purchase is successfully returned back to us.

To be eligible for a return, your item must be returned within 30 days after arrival.  We will only accept an item that is unused and in the same condition that you received it. It must also be in the original packaging.  Returns will receive a refund to the original payment method only.  To complete your return, we require a receipt or proof of purchase.

Please note that all shipping costs are non-refundable and customers are responsible for return shipping.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@darlinglittleone.com

 

Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@darlinglittleone.com

 

Return Instructions

Your order number must be notated in the package.

Customers are responsible for return shipping. Shipping costs are non-refundable.

Once we receive your returned package, it will be inspected & processed within 3-6 business days.


Please return purchases to:

Darling Little One

P.O. Box 774

Sylvania, OH 43560


Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.

 

 

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